Our Coppersmith offices will receive a pre-advice or pre-alert from the overseas agent when your freight has been dispatched to the origin airport. We then begin the tracing process with the carrier using the Master Air Way Bill number. If you receive a message with the MAWB number please contact your Coppersmith office at once. All MAWB's have a 3-digit prefix (this identifies the air carrier) and an 8-digit suffix, for a total of 11 digits.
It must be pointed out, however, that shippers from smaller countries like Tanzania or Mozambique will tender your shipments directly to the air carrier without advance notice to you or us and you will be expected to pay whatever the cost indicated on the MAWB in order to retrieve your freight.
THIS IS A SUBJECT YOU SHOULD ADDRESS WITH YOUR PH, BOOKING AGENT OR OUTFITTER AS STORAGE CHARGES CAN RAMP UP QUICKLY.
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